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Home » Bizarro » E-​​mail Overreaction Bubbles Over

E-​​mail Overreaction Bubbles Over

In recent days, an e-​​mail and a set of cool-​​but-​​silly pic­tures has been mak­ing the rounds, show­ing an air­plane hangar over­flow­ing with foam. Now, the pub­lic affairs offi­cers at Ellsworth Air Base — who have some time on their hands, obvi­ously — have gone to the trou­ble of writ­ing up a “news” arti­cle to dis that e-​​mail, com­plain­ing that it “has caused con­sid­er­able work in cor­rect­ing wrong infor­ma­tion.“
foam_test_4.jpgOne Air Force insider’s reac­tion to the over­re­ac­tion: “It was a dang foam test. What does it mat­ter if peo­ple think it went a lit­tle over­board?” This is “the first time I have seen a news release to dis­prove an email,” he adds. “Especially one that is rel­a­tively innocuous.”

The mis­rep­re­sen­ta­tion of this test has raised the level of aware­ness about the far-​​reaching effects of e-​​mail and tech­nol­ogy.
Master Sgt. Dana Rogers, 28th Communications Squadron super­in­ten­dent of net­work secu­rity, said e-​​mails such as the one depict­ing the foam test mis­rep­re­sent our capa­bil­i­ties and can even cause dam­age to com­puter net­works.
You think its so funny, so you send it to 10 peo­ple. Then, they send it to 10 more. This takes up an extremely large amount of e-​​mail space and can lead to the loss of resources, he said.
Another aspect of e-​​mails that mis­com­mu­ni­cate facts is the amount of time some­one may have to take in order to set the record straight. An e-​​mail that took two sec­onds to send caused a large num­ber of man-​​hours to set straight. 

“This is sup­posed to be a les­son about mis­use of gov­ern­ment resources,” the insider replies. “But in an age where I can buy a ter­abyte of stor­age for a rel­a­tively small amount of money, who really cares about ‘email space’? Besides, they put a hard cap on my stor­age space at work, so I am forced to delete things (and email) before I can log off if I go above it.
“It seems to me that some PA type at Ellsworth is a bit anal that the story got out­side of their con­trol, and they felt they had to spend ‘a large num­ber of man-​​hours to set straight.’”
And you won­der why Pentagon higher-​​ups think their PR shops are so lame?

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April 19th, 2006 | Bizarro | 31547 Comments »http://defensetech.org/2006/04/19/e-mail-overreaction-bubbles-over/E-mail+Overreaction+Bubbles+Over2006-04-19+12%3A38%3A34david_axe You can skip to the end and leave a response. Pinging is currently not allowed.

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  1. JSAllison says:
    April 19, 2006 at 9:38 am

    Just let­ting it burn itself out is obvi­ously a non-​​starter. Can’t get glow­ing OPR/​EPRs unless you’re seen to be doing stuff. “Saved 49.3 hours this year by not chas­ing own tail” does not a glow­ing bul­let make…

    Reply
  2. Gregg Brown, CISSP says:
    April 21, 2006 at 7:52 am

    Actually, for­ward­ing around an email with mul­ti­ple pic­tures in it is a prob­lem for the amount of band­width that it con­sumes on the net­work, not the stor­age space required to store the mes­sage after it has been received. Imagine fire­fight­ers try­ing to put out a fire with a whole bunch of peo­ple open­ing hydrants else­where to sim­ply play in the water stream from them. The fire­men would be left with much less pres­sure to fight the fire and could even con­ceiv­ably run out of water if enough other hydrants were opened. The same prin­ci­ple applies to data com­mu­ni­ca­tions net­works. People pass­ing around email mes­sages “for fun” that require a large amount of band­width, effec­tively clog the data com­mu­ni­ca­tions net­work and pre­vent those with legit­i­mate offi­cial busi­ness to com­mu­ni­cate in a timely, effi­cient man­ner. This should be the rea­son for being con­cerned about a mes­sage of this type, not the accu­racy, or inac­cu­racy, of its content.

    Reply
  3. Milo says:
    April 21, 2006 at 3:41 pm

    This sin­gle email did take many man hrs. to resolve and is still caus­ing prob­lems. That 4 meg .pps was emailed thou­sands of time over and that does cause band­width con­cerns, pos­si­bly lock­ing up the exchange queue. Also, the main­te­nance com­man­der @ Ellsworth has spent way too much time explain­ing this to other AF lead­ers, there­fore wast­ing time. I work in the 28 CS net­work secu­rity shop, I know this to be true.

    Reply
  4. Cubu Ashiru says:
    April 27, 2006 at 4:17 am

    HAAAAAAAAAA HAHAHAHAHAHAHAHAHA!!!!!!!!!!
    MORONS!!!!!! ALL MORONS!!!!!!!!!!!!

    Reply
  5. charles Morris says:
    May 7, 2006 at 9:21 am

    I was a pho­tog­ra­pher for the U.S. Air Fore in 97 and sta­tioned at Grand Forks AFB ND. We had the same thing hap­pen when the sys­tem went off by itself and I was called to pho­to­graph the the sit­u­a­tion. I saw the pho­tos a few weeks ago and they looked like the same pho­tos I had taken a few years eailer. They prop­erly had a good rea­son for doing this test, but by far the most impor­tant should be for train­ing, get­ting used to work in that kind of stuff, I would hate to be in an hager fire and not trust the equip­ment to work. As a Photographer I know their’s times when you have to won­der why am I thak­ing these pho­tos and wast­ing my time, BUT to me, in this situs­tion, this can be a very impor­tant pho­to­graphic assig­ment pro­vid­ing valu­able infor­ma­tion to the main­te­nance per­son­nel. This appears not to be one of those time where the pho­tog­ra­pher is out tak­ing Happy Snaps for a good time.

    Reply

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